Guyette Air Conditioning (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for HVAC services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Phone number
- Email address
- Service address
- Any information you submit through our contact forms
b) Non-Personal Information
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
This data is collected using cookies and tracking technologies.
2. How We Use Your Information
We use your information to:
- Respond to service inquiries and appointment requests
- Provide customer support
- Improve website performance
- Send service-related communications
- Maintain internal business records
We do not sell, rent, or trade your personal information.
3. Cookies & Tracking Technologies
We use cookies to:
- Improve website performance
- Analyze visitor behavior
- Enhance user experience
You may disable cookies through your browser settings.
4. Data Security
We implement reasonable technical and administrative security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.
5. Third-Party Services
We may use third-party tools for:
- Website analytics
- Form submissions
- Email communications
These services only receive information necessary to perform their function and are required to protect your data.
6. Your Rights
You may request:
- Access to your personal information
- Corrections to inaccurate data
- Deletion of your personal data
Requests can be sent using our contact page.
7. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect their information.
8. Policy Updates
This Privacy Policy may be updated at any time. Updates will be posted directly on this page.